Privacy Policy

Last updated: 13-01-2025

1. Introduction

Smart Living Systems (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect the following data:

• Personal details (name, email address, phone number)

• Billing and payment information (processed securely via third parties)

• Contact form submissions

• Booking and service requests

• Newsletter subscriptions

• Website usage data (cookies, IP address, browser type)

3. How We Use Your Information

We use your information to:

• Provide and manage our services

• Process payments and orders

• Respond to enquiries and WhatsApp messages

• Send service-related communications

• Improve our website and user experience

• Comply with legal obligations

4. Payments & Third Parties

Payments are processed securely via:

• Stripe

• PayPal

• Teya (for in-person or manual payments)

We do not store full payment card details on our servers.

5. Affiliate Links

Our website contains affiliate links (e.g. Amazon and other retailers).

We may earn a commission when you click these links and make a purchase, at no extra cost to you.

6. Cookies

We use cookies to:

• Ensure website functionality

• Analyse traffic and performance

• Improve user experience

You can control cookies through your browser settings.

7. Data Sharing

We do not sell your personal data. We may share data only with:

• Payment processors

• Email/newsletter platforms

• Hosting and security providers

• Legal authorities where required

8. Data Security

We take appropriate technical and organisational measures to protect your data, including SSL encryption and security plugins.

9. Your Rights (UK & GDPR)

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Lodge a complaint with the ICO (UK)

10. Contact

For privacy-related questions, contact:

📧 smartlivingsystems@icloud.com