Refund & Cancellation Policy

• Cancellation terms are provided at the time of booking.

• Missed appointments or late cancellations may not be refundable.

• Installation dates may be rescheduled subject to availability.

• Digital guides, downloads, and content are non-refundable once delivered or accessed.

• This complies with UK consumer law regarding digital content.

• Physical products are subject to UK Consumer Rights legislation.

• Refunds or replacements apply only if products are faulty or not as described.

• Return shipping costs may apply unless the item is faulty.

• Donations or “Support the Channel” payments are non-refundable.

If you experience a payment issue, please contact us before opening a dispute with your payment provider.

📧 smartlivingsystems@icloud.com